Frequently asked questions
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Will you send me the results of my RGCC test directly?
We share your results with you and your doctor at the same time. We recommend that you arrange a meeting to discuss your results and to develop a personalised treatment plan based on our insights.
You can learn more about the RGCC test process by downloading our patient information leaflet.
What does RGCC stand for?
What does RGCC stand for?
RGCC stands for Research Genetics Cancer Center but we’re known simply as RGCC. We have been developing and providing personalised cancer genetics tests for doctors and patients since 2004. In addition, we are actively involved in pharmaceutical research and development working from our world-leading facilities in Europe.
Why have you created Cancer A-Z?
Why have you created Cancer A-Z?
Cancer A-Z is for anyone who wants to learn more about cancer. You may have received a diagnosis of cancer, have a friend or loved one who has been diagnosed with the disease, or a family history. Whatever your question about cancer, you’ll find the answer in Cancer A-Z.
We produced the app to provide simple and straightforward information about the causes of cancer, diagnosis, tests and treatments.
Where does the information in Cancer A-Z come from?
Where does the information in Cancer A-Z come from?
A range of trusted sources has provided the information in your Cancer A-Z. The information in the app has been clinically validated by our RGCC team of qualified medical experts. We regularly review and update the content in Cancer A-Z to reflect changes in cancer diagnosis and treatments.
The Cancer A-Z app is designed to provide general information on cancer diagnosis, tests and treatments. It does not constitute medical advice or guidance. For personal medical advice, you should speak to your clinician.
Why should I trust the information in the Cancer A-Z app?
Why should I trust the information in the Cancer A-Z app?
The information in Cancer A-Z has been produced by the team at RGCC, the world’s leading provider of personalised genetic tests for cancer. The information contained within the app reflects the latest developments in cancer diagnosis, tests and treatments and has been validated by our team of medical experts.
Cancer A-Z is comprehensive and accurate, but does not constitute medical advice. We always recommend you speak to a clinician if you have questions about cancer symptoms, diagnosis and treatments.
I have questions that aren’t answered in the app. Where should I go?
I have questions that aren’t answered in the app. Where should I go?
If you have specific questions regarding cancer symptoms, diagnosis, tests or treatment, we recommend you speak to a qualified medical professional.
Has the information in Cancer A-Z been reviewed by a medical professional?
Has the information in Cancer A-Z been reviewed by a medical professional?
All the information in Cancer A-Z has been reviewed by qualified medical experts at RGCC. The sources have been checked, reviewed and validated to ensure they are accurate. While all efforts have been made to ensure the information in Cancer A-Z is 100% correct, it does not constitute medical advice. We always recommend you speak to a qualified medical professional if you have any questions or queries regarding your cancer or care.
Is the information in Cancer A-Z regularly reviewed and updated?
Is the information in Cancer A-Z regularly reviewed and updated?
We regularly review the information in Cancer A-Z to ensure that it is up-to-date and relevant. Cancer A-Z provides general information and advice on cancer, including common diagnostic methods, tests and treatments.
However, healthcare systems across the world differ in the ways they diagnose and treat cancer. The information here does not constitute advice or guidance. We always recommend you speak to a qualified medical professional if you have questions about cancer.
I believe there’s a mistake in the app. Whom should I speak to?
I believe there’s a mistake in the app. Whom should I speak to?
If you believe that you have spotted a mistake in Cancer A-Z, please send us an email to office@rgcc-international.com
Where does the information in your news feed come from?
Where does the information in your news feed come from?
We regularly produce news stories about the latest developments in cancer diagnosis, tests and treatments and share these on our website and through the app.
I’ve been diagnosed with cancer, where should I go for information?
I’ve been diagnosed with cancer, where should I go for information?
Cancer A-Z provides general information about cancer diagnosis, tests and treatments. Every person and patient is unique, so we recommend that you speak to a clinician if you have any questions about cancer diagnosis, tests and treatments.
I’ve got a question about the app. How do I contact you?
I’ve got a question about the app. How do I contact you?
If you have a question about cancer, we recommend you speak to a qualified medical professional. If you believe that you have spotted a mistake in Cancer A-Z, please send us an email to office@rgcc-international.com
Who is RGCC?
Who is RGCC?
RGCC is a world-leading provider of genetic cancer testing. From our cutting-edge facility in Europe, we offer a range of personalised cancer genetics tests for doctors and patients and testing tumours for sensitivity and resistance to chemotherapy treatment and a range of natural substances. We are actively involved in pharmaceutical research and development. Our facilities are equipped with the most technologically advanced equipment and specialised software for data analysis.RGCC is a global organisation, and we work in collaboration with branch offices and distributors to provide a worldwide service.