What methods of payment do you accept?
Please contact your nearest RGCC branch office. Our staff will be able to advise on all methods of payment.
Can I pay with PayPal?
We accept payment by PayPal in some countries and currencies. Please contact your local RGCC branch office or representative to ask about payment methods.
Do you have a special price for doctors?
Please contact us to find out about our prices for doctors.
How much do the RGCC tests cost?
Please contact us to find out more about our pricing.
Do I need an import permit to send specimens?
You will need a document called an audit UN3373. This document indicates the origin of the sample, and gives the courier packaging and shipping precautions. It is required to import the biological substances in the samples to our facility in Greece.
Do I have to sign any paperwork?
You will need to sign a declaration form called a non-dangerous goods document. This is a safety form to guarantee that the sample you are sending is not dangerous, harmful or a potential contaminant to public health.
Which couriers can I use to send samples to RGCC?
We have a partnership with DHL, FEDEX and TNT.
How long do the test results take?
RGCC test results are usually available within seven to ten working days from when we receive your sample.
Does the cost of the test include shipping fees?
Yes, the final cost includes shipping fees.
Is the testing method accredited internationally?
Our methods are accredited by the International Organisation for Standardisation (ISO). Details of our certification can be found on our website.
How can I become a practitioner with the RGCC Group?
We welcome new practitioners to our network. Please contact your nearest RGCC branch office for more details.
The exclusivity rights are different for every branch of the RGCC Group. Our staff will advise you on our criteria for becoming a practitioner with the RGCC Group, and help you become more familiar with our services. They will also be able to supply you with the necessary equipment.