Download our app Order a test

Does the cost of the test include shipping fees?

Yes. The total cost includes the test kit, shipping fees, processing the test and the preparation of your results.

How long will my test results take to process?

Your test will be processed, and the results made available to you and your clinician within 14 working days.

Do I need to order a test through my healthcare provider?

Yes. To obtain an RGCC test, you will need to go through your personal healthcare provider or contact one from our international network. To obtain a test, recommend that you download this letter and take it with you to your appointment or, to find your nearest RGCC registered clinician, send us a message via our website.

Can I order an RGCC test myself?

No, you will need to go through your personal healthcare provider or contact one from our international network. Please download this letter and take it along to your appointment or, to find out nearest RGCC registered clinician, send us a message via our website.

Are RGCC’s tests accredited?

Our methods are accredited by the International Organisation for Standardisation (ISO). Details of our certifications can be found on our website.

What paperwork do I need to sign?

Your personal healthcare provider will need to sign paperwork on your behalf, including a declaration form called a non-dangerous goods document. This is a safety form that confirms that the sample you are sending is not a danger to public health. You and your personal healthcare provider will also be required to sign a Medical Disclosure Form. We provide all forms you require to safely mail your sample to us.

Is my information safe?

Yes. We take considerable care in protecting your identity throughout the process. We have strict data protection policies in place and adhere to all legislation, including GDPR.

Will you use or resell my genetic information?

We never use or resell your genetic information to third parties. The sample you provide to use is only used for the intended test.

What happens to my blood sample after the test?

Once the test has been completed, your sample will be stored for a time period of six months, just in case any further testing will be required

Where is RGCC based?

RGCC’s headquarters are in Switzerland. We have laboratory facilities in Greece, Germany and India. We work with a global network of healthcare providers across Europe, the USA and the rest of the world to offer our tests. We currently operate in 23 countries but are expanding our network.

Where will my test be performed?

Your blood sample will be analysed in one of our three facilities across the world, in Greece, Germany or India. We are unable to tell you where your test will be processed. Our laboratories work to the highest standards and process tests in exactly the same way to ensure their validity.

What does RGCC stand for?

RGCC stands for Research Genetics Cancer Center. We prefer RGCC.

Didn’t get an answer to your query? Get in touch with your local RGCC office

Get in touch

Global Presence

RGCC operates in 23 countries across the world, with bases in all five continents.

Find out more